Open a shut, unlocked door
7 am–8 pm€59
8 pm–12 am€79
12 am–7 am€99
Locked out, lost your key or facing a broken lock? Trust provides 24/7 door opening throughout Berlin. We confirm the fixed price and travel charge by phone before setting off.
The published prices apply to doors that have shut but have not been locked with a key. We clarify the fixed price for your situation and the travel charge by phone before the journey begins.
| Service | 7 am–8 pm | 8 pm–12 am | 12 am–7 am |
|---|---|---|---|
| Open a shut, unlocked door | €59 | €79 | €99 |
| Open a locked door | €89 | €109 | €129 |
| Cylinder replacement | €89 | €109 | €129 |
7 am–8 pm€59
8 pm–12 am€79
12 am–7 am€99
7 am–8 pm€89
8 pm–12 am€109
12 am–7 am€129
7 am–8 pm€89
8 pm–12 am€109
12 am–7 am€129
All prices include VAT. Travel and possible additional work are explained by phone and agreed before work starts. Profile cylinders, security fittings and other materials are charged only after explicit agreement.
A lockout usually starts with one detail: did the door simply close behind you, or was it locked with a key? That distinction affects the opening method and the price. When you call, give us the Berlin address, the type of door and anything unusual about the lock. We can then prepare for the actual situation instead of making assumptions at the door.
For a shut apartment door that has not been locked, the daytime price starts at €59 including VAT. This type of door is opened without damage. A locked, damaged or defective door may require a different method, so we do not promise damage-free opening for every possible condition. The fixed price for the described job and the travel charge are agreed by phone before the technician sets off.
Trust is available around the clock in Berlin. Depending on the address and traffic, arrival usually takes around 10–30 minutes. The estimate is given for your location when you contact us; congestion, roadworks and current call-outs can affect the journey.
A clear call is the quickest way to avoid uncertainty. The door condition, expected arrival and price are discussed before travel.
Call during the day, at night, on weekends or on public holidays.
The fixed price for the described work and the travel charge are confirmed by phone.
A door that has only shut and has not been locked is opened without damage.
A key left on the inside does not increase our price for the opening.
A cylinder, lock or fitting is installed only after the need and cost are agreed.
Proof that you are entitled to enter is checked before or immediately after opening.
Tell us which of these situations applies. A precise description helps us choose the right tools and quote the appropriate work.
The apartment door is closed but was not locked with the key. This is the situation covered by the published shut-door prices.
You cannot enter your home. Tell us whether the key is missing, inside the flat or no longer turns.
We can open the door and assess whether the missing key can be linked to your address and creates a security risk.
Do not push or twist the remaining piece. We inspect the key and cylinder before removal or opening.
Explain whether the key is simply lying inside or inserted in the inner side of the cylinder. This does not increase our opening price.
A locked door needs a different assessment from a door that has only shut. The method depends on the lock, cylinder and fittings.
Give the address, district and exact condition of the door, key and lock.
We confirm the price for the described job and the travel charge before setting off.
Depending on your address and traffic, arrival is usually around 10–30 minutes.
Show an ID or other suitable proof before or immediately after the door is opened.
Only the door opening or other work you approved is carried out and shown on the invoice.
Door opening and replacement work are separate services. A new component is not added automatically when all you need is access to the property.
A defective lock is replaced only after its condition, the required part and the price have been explained.
A cylinder may be sensible after key loss or a defect, but material and fitting require your prior approval.
The remaining key can often be removed after checking whether the cylinder has also been damaged.
If a missing key can be connected to your address, we discuss practical security options before fitting anything.
We attend addresses across Berlin, with frequent call-outs in Wedding, Gesundbrunnen, Mitte, Prenzlauer Berg, Pankow, Reinickendorf and Weißensee. These are service areas, not separate branches; the business address remains Ramlerstr. 2a, 13355 Berlin.
When searching for a locksmith near me or an emergency locksmith near me, give the full street and postcode. This lets us estimate the journey for your actual location instead of using a general citywide promise.
This English page is intended for international residents, students, business travellers and visitors who need clear written information during a lockout. It explains the relevant prices, the access check and what details to provide when contacting Trust. It does not make an unsupported promise about the languages spoken by every technician.
If your ID is inside the apartment, tell us before the opening. Authorization can be checked immediately afterwards; in an appropriate case a neighbour may first confirm that you live at the address. Hotels, holiday rentals and shared flats may require confirmation from the responsible tenant, host or property manager.
The following comments are already published in the Google profile of Trust Schlüsseldienst Berlin. They are shown in their original language.
Super nett, schnell da und macht auch am Wochenende einen total fairen Preis!Christoph Eder
Bilal is very prompt and kind. He came within 20 mins late in the evening to help open the door. Thanks again.Himanshu Dubey
Super unkompliziert, freundlich und fairer Preis!Bianca E
A shut, unlocked door starts at €59 from 7 am to 8 pm, €79 from 8 pm to midnight and €99 from midnight to 7 am. All displayed prices include VAT.
Yes. We open a door without damage when it has only shut and has not been locked with a key. Locked or damaged doors require an individual assessment.
Depending on the Berlin address and traffic, arrival usually takes around 10–30 minutes. We give you an estimate for your location when you call.
Yes. The emergency locksmith service is available 24 hours a day, seven days a week, including weekends and public holidays.
No. A key left or inserted on the inside does not increase our door-opening price. Tell us where the key is when you call.
We can open the door and inspect the lock. A cylinder or lock is changed only when necessary and after you approve the work and price.
No. Profile cylinders and other materials are separate from the door-opening price and are installed only after explicit agreement.
Access authorization is checked before or immediately after opening. An ID, tenancy evidence or another suitable confirmation may be used.
Call or use WhatsApp and provide your Berlin address, door condition and key problem. We clarify the fixed price and travel charge before setting off.